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How funrize Handles Your Personal Information

Your account data belongs to you, and we take that seriously. This Privacy Policy walks you through exactly what we collect, why we collect it, and how we keep it secure — covering everything from your PayPal or Venmo payment details to the device…

PayPal & Venmo data handled securelyAccount data you can access anytimeNo selling your personal informationUS-based privacy rights respectedClear opt-out paths available
funrize How funrize Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or delete the personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your welcome message, or through the in-app help center on mobile. We aim to acknowledge data requests within two business days and resolve them as quickly as your request allows.

Live Chat Start a chat from inside your account dashboard. Our team can pull up your data profile and walk you through access or deletion requests step by step.
Email Support Send your privacy request to the support address in your welcome email. Include your registered email and the specific data action you need — access, correction, or removal.
In-App Help Center Open the Help section from the mobile menu to submit a privacy ticket directly. Available on both iOS and Android; responses land in your registered email inbox.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security is built into account operations at every layer. From the moment you link a PayPal account or load a Play+ card, that transaction data is encrypted in transit and at rest. We do not share or sell your personal information to third-party advertisers. Retention periods are tied to account status and applicable state law, so inactive accounts are reviewed on a scheduled basis rather than kept indefinitely.

Encryption in Transit and at Rest

SSL encryption covers every data exchange — login, payment confirmation, and account updates. Stored records are encrypted under the same standard so your personal details stay protected at rest.

Cookie and Tracking Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the platform performs. You can adjust cookie preferences through your browser settings at any time.

Data Retention and Deletion

We keep account data only as long as required by applicable state law or our operational obligations. Once your account closes and the retention window expires, personal data is deleted on a scheduled cycle.

No Sale of Personal Information

We do not sell your name, contact details, payment references, or gameplay history to any third party. Shared data is limited to processors — like PayPal — needed to complete your transaction.

Your Privacy Policy Questions, Answered

These are the questions we hear most often about how we handle account data. If yours isn't covered here, live chat is the fastest path to a direct answer from our support team.

We collect your name, email, date of birth, state of residence, and identity verification documents. Payment references from PayPal, Venmo, or Play+ are also logged to confirm transactions.

No. We receive only a transaction confirmation token from PayPal and Venmo. Your PayPal password and Venmo PIN are never transmitted to or stored on our servers.

Contact our support team through live chat or the email address in your welcome message. Include your registered email and we'll prepare a summary of your account data within two business days.

Yes. Submit a deletion request through live chat or email. We'll remove your personal data once any retention period required by applicable state law has been satisfied.

We use session cookies for account access and analytics cookies to improve platform performance. You can adjust or disable non-essential cookies through your browser or device settings at any time.

It may. Several US states have enacted consumer privacy laws that extend rights around data access, portability, and deletion. We honor those rights where they apply to your state of residence.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.